Member Services Representative
Crunch Fitness - Silverdale•Silverdale, WA
•$17 - $20•Onsite
About The Position
This role is responsible for greeting members and guests, managing check-ins, handling inquiries, promoting services, and maintaining a welcoming atmosphere. The position also involves sales of retail products and services, administrative tasks, and ensuring the facility operates smoothly.
Requirements
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
Responsibilities
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
- Membership Sales
Benefits
- Training & development
- Wellness resources
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Complimentary Peak Gym Membership
- Free CEC's & CEU's
- Discounted NASM certification
- CPR certification
- Discounts on products and services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
