Member Services Representative - Loan Processing

Aston Carter•Fort Worth, TX

6d•$20 - $20•Onsite

About The Position

As a Member Services Representative - Loan Processing, you will be responsible for creating new mortgage loans and processing applications for the purchase or refinance of real estate. You will have the opportunity to work with one of the largest Credit Union lenders in North Texas, ensuring accurate and efficient loan processing.

Requirements

Experience in loan processing, data entry, and consumer lending.
Understanding of mortgage or auto loan processing, with a preference for experience in personal loans.
Strong background in data processing, loan servicing, and banking.
Proficiency in Microsoft Office Suite, including Word, Excel, Access, and PowerPoint.
Excellent interpersonal and communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
High school diploma or GED required.

Nice To Haves

Previous experience in banking or Credit Union environments is preferred.
Knowledge of FNMA, NCUA, and AAFCU Mortgage Lending Guidelines is advantageous.
Experience in residential mortgage closing and funding is preferred.
Working knowledge of PC software, including Desktop Underwriting, Prime Alliance, and Episys is a plus.
Bilingual abilities in Spanish are beneficial.

Responsibilities

Prepare pre-closing Loan Quality Initiative requirements, perform credit analysis, and ensure quality control of loan information.
Provide accurate closing and funding of mortgage loans across all 50 states and the Virgin Islands using the Prime Alliance LFC system.
Serve as a backup for initial member contact through incoming phone calls and taking applications via the Prime Alliance loan origination system.
Represent the Mortgage Department in various Credit Union events, seminars, and special projects as directed by the management staff.
Meet deadlines and assist with production goals.
Ensure the security and confidentiality of all account and related information, complying with all applicable laws and regulations, including the Bank Secrecy Act.
Perform other duties as assigned.