Loan Processing Representative

BELLWETHER COMMUNITY CREDIT UNION•Nashua, NH

4d•$21 - $24•Onsite

About The Position

The Direct Loan Processing Representative will have the primary responsibility of processing and funding all direct consumer loans, mobile home loans and Home Equity Lines of Credit. Duties also include supporting the Direct Loan Processor in receiving, reviewing and booking indirect consumer loans. Will develop and maintain strong and effective communications with the Centralized Lending Team, the Retail Team, the Operations Team, and Indirect Sellers. Consistently processes all loan requests in a timely manner to meet or exceed processing and funding expectations. Responsible for processing all direct loan product requests in an accurate and efficient manner, within established timeframes. This includes performing pre-closing, closing & post-closing tasks for all loan consumer loan products offered by the credit union. Responsible for working with Bellwether members to finalize the details of their approved consumer loan, collecting outstanding stipulation documentation, preparing loan documents for closing and ensuring the final loan package meets required standards. Will also be responsible for funding the loan to the core system and delivering the proceeds of the loan. They will organize the loan file and submit to Quality Control within established timeframes. Responsible for working the Home Equity Line of Credit Pipeline by ordering and tracking supporting documentation, sending notices, disclosure and application packages to the borrower, ensuring all loans are compliant and documentation is complete, creating the closing documents, scheduling closings with the members to finalize the loan as well as funding and disbursing the loans. Will record HELOC mortgages and supporting riders with the registry of deeds. Will organize the loan file and submit to Quality Control within established timeframes. Responsible for processing and funding the indirect mobile home loans. Will verify that all documents contained within the closed loan package meet required loan standards. Work with the seller to collect outstanding items. Set up loan within servicing and core systems. Will send out welcome package, organize loan file and submit to Quality Control within established timeframes. Will set up and process adverse action letters within required time frame. Will process withdrawn, declined and approved loans that are HMDA reportable in a compliant manner. Responsible for inputting loan applications into lending software, including indirect autos and mobile homes. Responsible for answering written and electronic credit disputes in compliance with FCRA. Assist Indirect Processor with funding indirect auto loan packages from dealerships within the Credit Union’s established time frames. Verify all documents contained within the loan packages for accuracy and that they meet required standards. Communicate with the dealers any missing documents and funding problems which must be resolved prior to funding. Organize loan file and submit to Quality Control within established timeframes. Must have a thorough understanding of consumer loan policies and procedures. Understands and complies with all applicable regulations. Occasionally assist in performing administrative tasks within the department. Including, but not limited to, loan filing, gathering and preparing loan data for audits and reporting purposes, obtaining payoffs and title processing. Work together with the Centralized Lending Team in meeting or exceeding the lending standards & loan goals. Demonstrates the capacity to consistently handle an above average volume of department workflow. Follow up on Quality Control findings in a timely fashion. Understand and comply with all BSA Regulations Other duties as assigned.

Requirements

Professional, well-developed interpersonal skills essential for effectively and openly communicating with our internal and external members and projecting a positive image as a representative of the Credit Union.
Effective well rounded communication skills including reading, writing and listening. Communicates in a professional manner at all times and in all forms.
Self-motivated and capable of working independently. Computer skills including, but not limited to, Windows, Word, Excel, & Outlook are a must as well as a basic understanding of software utilized by BCCU.
Job requires a sound knowledge of Credit Union policies and procedures for consumer and mortgage lending.
Requires the completion of duties that require registration and licensing under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). The registration process with the Nationwide Mortgage Licensing System and Registry and obtaining the license must be completed prior to commencement of duties related to residential mortgage loan origination. If unable to obtain this licensing, or if becoming ineligible for licensing, eligibility for employment with the Credit Union in this position will be subject to evaluation and may be terminated.
Utilizes time effectively; tracks and prioritizes work to ensure that tasks are completed according to their priority. Remains aware of and plans for upcoming events or activities.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.)
Position requires sitting the majority of the day. May have to lift up to 20 pounds. Position also requires occasional bending, squatting, climbing, twisting, reaching and kneeling.
These characteristics are normally acquired through completion of a high school education plus additional post-secondary coursework.
Job requires a minimum of six months to one year of similar or related experience.

Responsibilities

Processing and funding all direct consumer loans, mobile home loans and Home Equity Lines of Credit
Supporting the Direct Loan Processor in receiving, reviewing and booking indirect consumer loans
Developing and maintaining strong and effective communications with the Centralized Lending Team, the Retail Team, the Operations Team, and Indirect Sellers
Consistently processing all loan requests in a timely manner to meet or exceed processing and funding expectations
Processing all direct loan product requests in an accurate and efficient manner, within established timeframes
Performing pre-closing, closing & post-closing tasks for all loan consumer loan products offered by the credit union
Working with Bellwether members to finalize the details of their approved consumer loan, collecting outstanding stipulation documentation, preparing loan documents for closing and ensuring the final loan package meets required standards
Funding the loan to the core system and delivering the proceeds of the loan
Organizing the loan file and submit to Quality Control within established timeframes
Working the Home Equity Line of Credit Pipeline by ordering and tracking supporting documentation, sending notices, disclosure and application packages to the borrower, ensuring all loans are compliant and documentation is complete, creating the closing documents, scheduling closings with the members to finalize the loan as well as funding and disbursing the loans
Recording HELOC mortgages and supporting riders with the registry of deeds
Processing and funding the indirect mobile home loans
Verifying that all documents contained within the closed loan package meet required loan standards
Working with the seller to collect outstanding items
Setting up loan within servicing and core systems
Sending out welcome package
Setting up and process adverse action letters within required time frame
Processing withdrawn, declined and approved loans that are HMDA reportable in a compliant manner
Inputting loan applications into lending software, including indirect autos and mobile homes
Answering written and electronic credit disputes in compliance with FCRA
Assisting Indirect Processor with funding indirect auto loan packages from dealerships within the Credit Union’s established time frames
Verifying all documents contained within the loan packages for accuracy and that they meet required standards
Communicating with the dealers any missing documents and funding problems which must be resolved prior to funding
Maintaining a thorough understanding of consumer loan policies and procedures
Complying with all applicable regulations
Assisting in performing administrative tasks within the department
Working together with the Centralized Lending Team in meeting or exceeding the lending standards & loan goals
Demonstrating the capacity to consistently handle an above average volume of department workflow
Following up on Quality Control findings in a timely fashion
Understanding and complying with all BSA Regulations
Other duties as assigned