Member Services Representative I (Teller)

HomeTown Credit UnionFaribault, MN
$17 - $17Onsite

About The Position

Join our dynamic team at HomeTown Credit Union in Faribault, MN, as a full-time Member Services Representative I and embark on an exciting career journey! This position is perfect for individuals who have a passion for numbers and a knack for providing exceptional customer service. You'll have the opportunity to engage directly with our valued members, help them process their financial transactions, and guide them through our services. In this onsite role, you'll not only enhance your skills but also build meaningful relationships within the community. With a starting pay of $17.00 per hour, your career will thrive in an environment centered around integrity and excellence. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Employee Discounts. Get ready to make a difference in the lives of our members while developing your professional career in a friendly and supportive atmosphere!

Requirements

  • High school diploma or GED required.
  • Prior customer service experience.
  • Familiarity with Microsoft Office applications (Outlook, Word, and Excel).
  • Proficiency in 10-key data entry by touch.
  • Regular attendance is crucial.

Nice To Haves

  • Cash handling experience is preferred.

Responsibilities

  • Serve as the primary point of contact for members, delivering exceptional banking services with professionalism and courtesy.
  • Foster a member-centric environment, acting as a vital liaison between members and other Credit Union staff.
  • Effectively communicate and address member needs to enhance overall experience and satisfaction.
  • Strengthen the Credit Union's brand and image by consistently conducting yourself in a friendly, positive manner that reflects core values of integrity and excellence.
  • Process financial transactions accurately.
  • Guide members through Credit Union services.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA) + company contributions
  • Private PFML
  • Long-term disability insurance
  • Tuition Reimbursement
  • Professional development assistance
  • Paid time off - vacation, sick, and holiday
  • Employee Discounts
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