Member Services Representative 1 - Permanent, Part-time - Prince George, BC.

Integris Credit Union•Prince George, BC

7d•CA$20 - CA$23•Onsite

About The Position

Integris, a Division of Coastal Community Credit Union, is seeking a permanent, part-time Member Service Representative 1 (MSR1) for their Riverpoint branch in Prince George, BC. This role is ideal for someone who enjoys working with people, building relationships, and making a positive community impact. MSRs are key in delivering exceptional service, making quality referrals, and professionally addressing member issues and complaints. The position requires an outgoing individual with strong communication skills, adept at problem-solving and sound judgment.

Requirements

Basic understanding of financial transactions and customer service.
Ability to clearly and effectively interact with members.
Efficiently manage transactions and maintain accurate records.
Proven ability to handle inquiries and resolve issues professionally.
Accuracy in handling financial transactions and member information.

Responsibilities

Negotiate basic transactions including deposits, withdrawals, payments, cheque orders, foreign currency, and wire transfers.
Complete daily balancing of money orders, cheques, bills, credit card transactions, and foreign exchange.
Open simple sub-accounts, respond to general inquiries, update member information, and handle basic account maintenance and closures.
Build member relationships, achieve referral goals, encourage the use of new products, and provide information on credit union services.
Assist with branch administrative tasks, balance the ATM, and help maintain branch appearance.