Member Services Manager

Greg Buechler Consulting • Olympia, WA

6d • Remote

About The Position

USSEA (US Skateboard Education Association) is seeking two Member Services Managers to act as the voice of the organization. This role involves handling member inquiries, making sales calls to convert prospects into paying members, creating content for web and social media to engage members, maintaining the website and social media presence, and supporting sponsor and partner relationships. The position is a 1099 contract role, remote, with flexible hours of 20-30 per week, potentially expanding to 40. One manager will cover US Pacific Time hours and the other US Eastern Time hours to ensure live coverage during business hours. This role offers the opportunity to work directly with a founder, contribute ideas, and gain exposure to all aspects of the organization. The key expectation is to convert new members and sell products weekly, while also maintaining and engaging existing members.

Requirements

• Organized
• Clear communicator
• Motivated by hitting targets
• Enjoys making calls (cold and warm)
• Owns a computer with solid internet
• Thrives in a startup environment that evolves quickly

Nice To Haves

• Skateboarding background or genuine eagerness to learn it
• Nonprofit, grants, or donor funding experience
• Action sports marketing
• Teaching, camps, or school program experience
• Comfort with basic AI tools

Responsibilities

• Answer member calls and resolve their issues
• Make sales calls (cold, warm, and hot) and convert prospects to paying members weekly
• Write and post member engagement content
• Maintain website and social media presence
• Support sponsor and partner relationships

Benefits

• Performance commission
• Opportunity to grow into a full-time salaried role
• Direct input into commission structure development
• Exposure to every part of the organization

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed