Member Services Associate
YMCA of Middle TN•Brentwood, TN
•$13•Hybrid
About The Position
Join our Membership Team and help create a welcoming, friendly experience for every person who walks through our doors! As a Member Services Associate, you'll be the first face members see and play an important role in helping people connect with the YMCA and all we have to offer.
Requirements
- Minimum Age: 16
- Friendly, enthusiastic, and passionate about serving others
- Strong communication and relationship-building skills
- Organized, dependable, and able to manage multiple tasks
- Comfortable using computers and learning new software
- Availability to work a flexible schedule, including evenings and weekends
Nice To Haves
- Previous customer service or sales experience is a plus
Responsibilities
- Welcome members and guests with outstanding customer service
- Lead tours and share information about YMCA memberships, programs, and services
- Assist with program registration and membership transactions
- Build meaningful relationships that help members feel connected and engaged
- Answer questions, address concerns, and support a positive member experience
- Support membership growth and retention efforts through outreach and engagement initiatives
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
