Member Services Associate, North Side YMCA

YMCA of Greater Oklahoma City • Oklahoma City, OK

3d • Onsite

About The Position

This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties. Must be available to work during the day, Monday-Friday. Accept and demonstrate the positive character values of caring, honesty, respect and responsibility. Develop meaningful and sustainable relationships with members, donors and volunteers.

Requirements

• Must stay current in CPR/AED/O2 and First Aid, renewed annually. (Training provided by the Y, if needed)
• Must complete all required Redwoods Trainings within 30 days of hire and renewed annually.
• Must be 18 years of age or older.
• Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
• Must be able to lift 30 pounds.

Responsibilities

• Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
• Serve as liaison between members and program supervisors.
• Handle and solve member inquiries, concerns and complaints.
• Monitor facility as required.
• Carry out other duties as assigned.
• Attend Scheduled Staff Meeting.
• Stay off all personal electronic items; cell phones, i pads,

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed