Member Service Teller

Summit Credit Union•Waunakee, WI

14h•Onsite

About The Position

At Summit Credit Union, you’re not just stepping into a job but stepping into a people-first, top‑workplace culture where you get to make someone’s day, every day. As a Member Service Teller at our Waunakee branch, you’re on the front lines helping real people feel confident about their money, answering questions face‑to‑face, solving problems in the moment, and creating genuinely positive experiences. You’ll be connecting with members, and working with teammates who support each other just as much as they support our members. If you love engaging with people, and being part of a community-focused workplace that actually feels good to work in, you’ll fit right in. What You’ll Do and the Impact You’ll Make Be the first point of connection for members, creating welcoming, positive experiences that set the tone for their entire financial journey. Empower members through meaningful conversations, helping them feel heard, understood, and confident about their financial decisions. Ensure financial accuracy and trust by completing transactions with precision—your attention to detail helps protect members’ financial well‑being. Spot opportunities that make members’ lives easier, referring them to the right teammates who can help them achieve goals like saving more, buying a home, or managing everyday money tasks. Support the heartbeat of the branch by keeping daily operations running smoothly, making sure members always experience seamless service. Represent Summit’s service philosophy in every interaction, helping build long‑term member relationships rooted in care, respect, and reliability.

Requirements

1+ year of customer service or sales experience
A high school diploma or equivalent
Strong interpersonal and relationship-building skills
Solid judgment for problem-solving within established guidelines
Attention to detail and comfort with basic math
Familiarity with Microsoft Office

Responsibilities

Be the first point of connection for members, creating welcoming, positive experiences that set the tone for their entire financial journey.
Empower members through meaningful conversations, helping them feel heard, understood, and confident about their financial decisions.
Ensure financial accuracy and trust by completing transactions with precision—your attention to detail helps protect members’ financial well‑being.
Spot opportunities that make members’ lives easier, referring them to the right teammates who can help them achieve goals like saving more, buying a home, or managing everyday money tasks.
Support the heartbeat of the branch by keeping daily operations running smoothly, making sure members always experience seamless service.
Represent Summit’s service philosophy in every interaction, helping build long‑term member relationships rooted in care, respect, and reliability.