Teller/Customer Service - Orange City Walmart Branch (2nd Shift)

Space Coast Credit Union•Orange City, FL

40d•$18 - $19•Onsite

About The Position

As a Member Service Specialist (Teller/Customer Service) in our Orange City Walmart Branch, you will deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs, provide tailored recommendations for SCCU products, and resolve any issues efficiently. SCCU is a not-for-profit financial institution dedicated to putting members first. Unlike traditional banks, SCCU returns profits to its members through better rates, lower fees, and enhanced services. SCCU prioritizes its team members by fostering a supportive and collaborative environment that encourages career growth and development.

Requirements

6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency

Responsibilities

Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.