Member Service Specialist
UNITED BAY COMMUNITY CREDIT UNION•Portage, MI
About The Position
This role is responsible for conducting a variety of paying and receiving transactions including processing deposits, withdrawals, loan payments, and cashiers checks. The specialist will also reconcile daily transactions to ensure the accuracy of cash and check totals. A key aspect of this role is providing comprehensive member services, such as opening and closing accounts, answering member inquiries about services, and performing account maintenance to ensure member satisfaction.
Requirements
- Ability to provide comprehensive member services
- Ability to open and close accounts
- Ability to answer member inquiries regarding the range of services
- Ability to perform account maintenance
Nice To Haves
- Dynamic individuals
- Eager to learn and grow
- Ready to be a part of a thriving work culture
- Contribute to our mission and vision
Responsibilities
- Conducting a variety of paying and receiving transactions
- Processing deposits, withdrawals, loan payments, and cashiers checks
- Reconciling daily transactions to ensure the accuracy of cash and check totals
- Providing comprehensive member services
- Opening and closing accounts
- Answering member inquiries regarding the range of services
- Performing account maintenance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
