Member Service Specialist

UNITED BAY COMMUNITY CREDIT UNION•Bay City, MI

About The Position

Your Role as a part-time MSS: You will be responsible for conducting a variety of paying and receiving transactions including processing deposits, withdrawals, loan payments, cashiers check, and reconciling daily transactions to ensure the accuracy of cash and check totals. In the MSS role, you are constantly adapting to different member needs and showing up with an optimistic attitude. We truly value our members, so the ability to provide comprehensive member services such as opening and closing accounts, answering member inquiries regarding the range of services we provide, and performing account maintenance all help to ensure stellar member satisfaction. We're excited to welcome dynamic individuals to our team who are ready to learn and grow with us. If you're eager to be a part of a thriving work culture and contribute to our mission and vision, please review the attached job description and apply!

Requirements

  • Ability to adapt to different member needs.
  • Optimistic attitude.
  • Ability to provide comprehensive member services.
  • Ability to open and close accounts.
  • Ability to answer member inquiries regarding the range of services we provide.
  • Ability to perform account maintenance.
  • Eagerness to learn and grow.
  • Desire to be part of a thriving work culture and contribute to our mission and vision.

Responsibilities

  • Conducting a variety of paying and receiving transactions including processing deposits, withdrawals, loan payments, cashiers check, and reconciling daily transactions to ensure the accuracy of cash and check totals.
  • Opening and closing accounts.
  • Answering member inquiries regarding the range of services we provide.
  • Performing account maintenance.
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