Member Service Representative - Full-Time
About The Position
Looking for a role where you can help people, build valuable financial service skills, and be part of a supportive local team? Saco Valley Credit Union, recognized as a Best Place to Work in Maine every year from 2019 through 2025, is hiring a full-time Member Service Representative to support our Saco branches, with occasional coverage in Waterboro when needed. In this role, you’ll be one of the friendly faces members count on for everyday banking, account support, digital banking help, and problem-solving. You’ll receive support from an experienced team while building skills that can help you grow within SVCU.
Requirements
- High school diploma or GED required
- Six months to two years of similar or related experience preferred
- Strong communication and collaboration skills
- Comfort using computers and learning new systems
- Ability to maintain confidentiality and handle sensitive information
Responsibilities
- Assist members with transactions and account questions
- Open accounts and help members with additional services
- Support online and mobile banking needs
- Resolve member issues with professionalism and care
- Work collaboratively with branch team members
Benefits
- Health, dental, and vision insurance, including fully subsidized employee-only coverage options; dependent coverage available
- 401(k) with employer match, plus annual discretionary contribution
- Paid time off with immediate accrual and paid holidays
- Opportunities to participate in community volunteer activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
