Member Service Representative

Barksdale Federal Credit Union • Benton, LA

4h • Onsite

About The Position

As a bank teller, you will be responsible for providing a variety of essential financial services. Your primary duties will include processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently. You will balance daily transactions and verify cash totals to maintain accuracy and compliance. In addition to your main responsibilities, you will perform assigned side-jobs and assist other tellers as needed to ensure seamless operations. Your role is crucial in ensuring that members receive prompt, professional service that enhances their banking experience.

Requirements

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems

Responsibilities

• Processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently.
• Balancing daily transactions and verifying cash totals to maintain accuracy and compliance.
• Performing assigned side-jobs and assisting other tellers as needed to ensure seamless operations.
• Ensuring that members receive prompt, professional service that enhances their banking experience.

Benefits

• Medical, Dental & Vision Insurance
• 24/7 Teledoc Health Access
• Mental Health Support through Employee Assistance Program (EAP)
• Paid Life & Long-Term Disability Insurance
• Wellness Programs
• Generous Paid Time Off (156 hours annually)
• 8 paid holidays
• Volunteer Time & Opportunities
• 401(k) with Company Match
• Financial Wellness Tools (advising, membership, education)
• Education Assistance Program (reimbursement up to 90% of tuition costs)
• Career Development (in person and online training, certifications, leadership programs)
• Employee Recognition & Milestones (service anniversary program)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED