Member Service Representative - Kensington, MD

Lafayette Federal Credit Union • Kensington, MD

2d • $40,000 - $45,000 • Onsite

About The Position

Lafayette Federal Credit Union is expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. This is an entry-level career that will position you to learn and grow in the financial services industry. The Member Service Representative is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience. As a Member Service Representative, you will be empowered to do what’s right for the member because you have a passion for helping others succeed.

Requirements

• Entry-level banking and/or retail experience with cash handling
• Customer service experience
• Strong verbal communication
• Understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.
• Residing in the District of Columbia, Maryland, or Virginia

Responsibilities

• Processing all transactions for members, in person or via telephone including deposits, withdrawals, loan payments, cash advances and transfers.
• Give prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
• Cross-selling and promoting Credit Union products and services.

Benefits

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave and birthday leave
• Educational assistance
• Commuter benefits program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed