Member Service Representative - Coralville

Corda Credit Union•Coralville, IA

2d•Onsite

About The Position

Corda Credit Union is hiring Member Services Representatives for our Coralville Branch location. This is an incredible opportunity for an individual with customer service and sales experience who is ready for their next career chapter. As a Member Services Representative at Corda Credit Union, you play a vital role in delivering exceptional, member-focused financial solutions. Through in-person interactions, phone conversations, email correspondence, and digital channels, you create a seamless and positive experience for our members. In this role, you will provide information about products and services, process transactions, and identify financial solutions tailored to each member's unique needs. As one of the first faces our members see when they enter our branches, you help build lasting relationships by providing outstanding service, trusted guidance, and a welcoming presence. We are seeking Member Service Representatives who are passionate about personal and professional growth, delivering outstanding member service, and maintaining operational excellence-someone who wants their work to make a meaningful impact both inside and outside the branch.

Requirements

Customer service experience
Sales experience

Nice To Haves

People-first leadership skills
Passion for personal and professional growth
Passion for delivering outstanding member service
Passion for making a meaningful impact

Responsibilities

Drive exceptional member experiences while delivering financial solutions
Provide information about products and services
Process transactions
Identify financial solutions tailored to each member's unique needs
Build lasting relationships by providing outstanding service, trusted guidance, and a welcoming presence
Maintain operational excellence