Member Service Representative

Tri-County Electric Cooperative • Hooker, OK

10h • Onsite

About The Position

The position of Member Service Representative will open to applicants beginning on June 26 and will remain open until July 10, 2026. The Member Services Representative serves as the primary contact for the members and general public in the assistance of services, general inquiries, finding effective solutions to problems, arranging payment plans, processing connects, disconnects, reconnects, and maintaining accounts. The role also maintains organized records and provides courteous assistance to Members while ensuring compliance with Cooperative policies. Strong attention to detail, effective communication, and in-person presence at TCEC headquarters are essential.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of relevant experience.
• Excellent verbal and written communication skills.
• Fluent English.
• In-person presence at TCEC headquarters.

Nice To Haves

• Spanish language skills.

Responsibilities

• Serve as the primary contact for members and the general public.
• Assist with services and general inquiries.
• Find effective solutions to problems.
• Arrange payment plans.
• Process connects, disconnects, and reconnects.
• Maintain accounts.
• Maintain organized records.
• Provide courteous assistance to Members.
• Ensure compliance with Cooperative policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED