Member Service Representative

Horizon Credit Union•Great Falls, MT

8d•$18 - $24•Onsite

About The Position

At Horizon Credit Union, this is more than just a job. It's a place where you can grow, make a difference and feel connected to your work and community. We're committed to providing you with the tools and resources to build a fulfilling career with a good work-life balance. Join us to thrive, do your best work and help create positive change in your community.

Requirements

High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Process member transactions while creating a positive member experience
Consistently balance checks and cash drawer
Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the computer
Add basic accounts including certificates of deposit, money markets and share accounts to an existing membership
Post IRA and HSA contributions and withdrawals as needed to serve members
Promote, explain, issue, and cross-sell other credit union services such as electronic services, debit and credit cards, and new deposit and loan accounts
Referrals to our partners in our Mortgage Department and Horizon Retirement and Investment (HRI)
Maintain an up-to-date and comprehensive knowledge of all credit union products and services that are handled or promoted by tellers
Maintain an up-to-date and comprehensive knowledge of all related policies, procedures, and rules and regulations, including robbery procedures

Benefits

Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays