Member Service Representative - Union

KOOTENAY SAVINGS CREDIT • Kamloops, BC

5h • CA$0 - CA$29 • Onsite

About The Position

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative in our Kimberley branch. You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

Requirements

• Goes above and beyond to provide exceptional service
• Thrives on building strong relationships by inspiring trust and confidence
• Experience in sales and demonstrates the drive to achieve results
• Loves learning and has a passion for self and career development
• Embraces challenges head-on
• Uses software applications and technology in their day-to-day life
• Knows what we do, why we do it, and why they want to be a part of it!

Responsibilities

• Assisting members with their day-to-day financial transactions
• Identifying opportunities to refer and cross-sell products and services
• Providing a superior member experience
• Recommending solutions and advice to improve members’ financial lives

Benefits

• $29.15/hour
• Continual training, development, and coaching
• Confidential employee and family assistance program
• Unique staff benefits on products such as bank accounts, loans, and mortgages
• The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
• A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed