Member Service Representative

Deseret First Credit Union•Sandy, UT

1d•Onsite

About The Position

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays A positive atmosphere and co-workers who truly care Benefits, perks, and discounts worth a double-take Competitive compensation Enjoyable activities and wellness initiatives

Requirements

High school diploma or GED and six months of experience working with the general public required
Competencies: Driven by a purpose Energetic, friendly, and professional Passionate about delivering an exceptional member experience Empathetic Proactive Ability to think outside the box and solve problems Aptitude to discuss and recommend financial products and solutions Ability to work well in a team environment Oral and written communication skills Ability to multi-task
Computer/Software Skills: Microsoft Office Suite; strong ability to learn new software programs

Responsibilities

Opening new accounts and providing support and guidance with lending opportunities
Educating on and proposing credit union products and services that provide solutions to member's financial needs
Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
This job description is not an exhaustive list of all job duties; other duties may be assigned at any time