Member Service Representative - Union

KOOTENAY SAVINGS CREDIT•Invermere, BC

3d•CA$0 - CA$29•Hybrid

About The Position

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Part-time Member Service Representative in our Invermere and Radium branches. You are the front-line staff in our branches responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

Requirements

Experience in sales
Drive to achieve results
Passion for self and career development
Embraces challenges head-on
Uses software applications and technology in their day-to-day life
Understands the organization's mission and values

Nice To Haves

Goes above and beyond to provide exceptional service
Thrives on building strong relationships by inspiring trust and confidence
Loves learning

Responsibilities

Assisting members with their day-to-day financial transactions
Identifying opportunities to refer and cross-sell products and services
Providing a superior member experience
Recommending solutions and advice to improve members’ financial lives

Benefits

$29.15/hour
Continual training, development, and coaching
Confidential employee and family assistance program
Unique staff benefits on products such as bank accounts, loans, and mortgages
The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
A fulfilling career in a progressive organization that embraces leading strategic initiatives
A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

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