Part-Time Member Service Representative/Personal Banker
About The Position
We are Jovia Financial Credit Union, recognized as one of Long Island's Top Workplaces for 2026. We are seeking talented and motivated individuals to join our team and build a rewarding career with an organization that values its people and culture. Jovia has been providing brighter banking for over 85 years, driven by innovation, convenience, and community. As a not-for-profit organization, our focus is on what's best for our members. With over $4 billion in assets, 240,000 members, and 500+ employees, we attract top talent who embody a can-do spirit within a culture of fun, fulfillment, advancement, and development. Our employees are passionate about our mission, grow through professional development, and make a difference through community involvement. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking.
Requirements
- Bachelor’s degree or minimum of 18 months of relevant experience in the financial industry or in a customer service
- Previous banking or financial services experience
- Desire to provide outstanding member service
- Ability to discuss products and services
- Professional appearance coupled with an enthusiastic, assertive personality.
- Self-motivated
- Strong computer skills
- Excellent communication skills
- Thorough knowledge of negotiable instruments
- Dependable (arrive to work on time as scheduled) with open availability on Fridays, Saturdays and one other day during the week (19 hours total)
Responsibilities
- Direct dealing with member and potential members
- Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.
- Efficiently and accurately process transactions (loan payments, transfer of funds)
- Research and resolve member concerns
- Sufficiently and accurately record information
- Efficiently utilize the software system provided to perform member transactions
- Engage with members to obtain information and explain available services to meet their financial needs.
Benefits
- Competitive compensation with paid training
- Engaged Managers who value your input, are transparent, and provide coaching for your success
- Professional Development with growth opportunities and a supportive learning environment
- A friendly, inviting work culture filled with social activities that inspire creativity and collaboration
- Retirement Benefits, featuring a 401(k) with a generous match
- Employee Activity Groups that foster a sense of belonging and teamwork
- Tuition Reimbursement and School Loan Repayment plans for Full-Time employees
- Gym Reimbursement and Employee Wellness time off to support your health and wellness
- Flexible PTO options that include vacation payout and sick time incentive payouts
- Discounts on Employee Loans to help you create financial success
- A CEO with brilliant vision and aspiration
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
