Member Service Rep
About The Position
Part-time opportunity! The Saratoga Regional YMCA is seeking a friendly, motivated Member Service Representative to create a welcoming, positive, and inclusive experience for members and guests. This position maintains a supportive, positive atmosphere that welcomes and respects all individuals. You will respond to member and guest needs, promote memberships and programs, and help individuals and families feel informed, supported, and engaged. The role also includes custodial responsibilities, including maintaining the cleanliness and general maintenance of the facility, both inside and out. Use your strengths in service and communication to help members feel welcomed and connected to the YMCA!
Requirements
- Minimum age of 18 years old.
- Previous customer service, sales or related experience.
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Basic knowledge of computers.
Nice To Haves
- Prior cleaning experience preferred.
- CPR and First Aid, child abuse prevention training, Y orientation certifications required within 90 days of hire.
Responsibilities
- Create a welcoming experience for members and guests from the moment they walk through our doors.
- Respond to member and guest needs.
- Promote memberships and programs.
- Help individuals and families feel informed, supported, and engaged.
- Maintain the cleanliness and general maintenance of the facility, both inside and out.
Benefits
- Competitive pay
- Free YMCA membership!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
