Rep, Member Service
About The Position
As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth. Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU Watch this video to learn more about life at BCU!
Requirements
- High School Diploma or equivalent.
- Fully Bilingual
- Excellent verbal and written communication skills.
- Ability to multi-task, and to work well under pressure.
- Excellent organizational skills.
- Teamwork oriented.
- Operate independently with minimum direction.
- Knowledge of Windows PC skills and thorough knowledge of relevant BCU computer systems.
- Excellent oral presentation skills.
- Availability to travel other island areas if necessary.
Nice To Haves
- Minimum 2 years’ experience in financial Institution, and or retail sales experience is preferred.
Responsibilities
- Perform all member service-related functions in a timely and accurate basis.
- Effectively consult with members and prospective members on credit union products and services, and understand the importance of providing financial well-being solutions to all our members.
- Proficient in processing consumer loans from application to close with proven sales results.
- Interview members/prospective members to identify, consult and fulfill their present and future financial and lending needs.
- Process consumer loan applications, consult to close loans with ancillary products and service member loan requests.
- Conduct all member service transactions.
- Build and maintain favorable member relations/relationships.
- Comply with internal and external regulations, policies and procedures.
- Responsible for the achievement of individual sales and service goals including consumer loan origination sales.
- Successfully complete all required registrations or certifications as needed.
Benefits
- Competitive compensation and benefits
- Employee development
- Workplace flexibility
- Casual dress code
- Flexible work arrangements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
