Member Service Rep III - Loan Officer - Float
About The Position
The Member Service Rep III - Loan Officer provides a broad range of member service functions and handles complex transactions. The position performs specific daily branch functions when the Branch Manager and Assistant Branch Manager are absent, including opening and closing the branch and managing the vault. It also assists MSR I, MSR II, the Assistant Branch Manager, and the Branch Manager as needed. The role supports Directions Credit Union’s mission to be a strong, growing, member-focused financial partner that provides value-added services and develops financial confidence in members and communities. The employee is expected to demonstrate the organization’s core values—inclusiveness, community focus, ethical conduct, innovation, and teamwork—in every interaction with internal and external members. Other duties may be assigned to meet business needs. Employees must read and adhere to applicable company policies, rules, regulations, training, and handbook provisions.
Responsibilities
- Perform member transactions efficiently, effectively, and accurately, including complex transactions.
- Perform assigned branch functions efficiently, effectively, and accurately.
- Open and close the branch and manage the vault when the Branch Manager and Assistant Branch Manager are absent.
- Provide assistance to MSR I, MSR II, the Assistant Branch Manager, and the Branch Manager as needed.
- Establish and maintain effective, professional business relationships with members.
- Establish and maintain effective coordination and working relationships with Credit Union personnel and management.
- Perform related duties as required or assigned.
- Adhere to applicable company policies, rules, regulations, training, and handbook provisions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
