PT Member Service Rep I - Chantilly
About The Position
At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we’re committed to improving the lives of our members and the communities we serve. We believe our employees are our greatest asset. That’s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you’re just starting out or advancing your career, you’ll find opportunities for professional development, mentorship and meaningful impact. Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2024). Collaborative, welcoming environment with forward-thinking leadership. The role is to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Requirements
- One year to three years of similar or related experience.
- A high school education or GED.
- Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
- Ten key calculator and computer keyboard by touch.
- Must be good with detail to deal with numbers and names.
- All selected candidates will be subject to credit and background checks to determine employment eligibility.
Responsibilities
- Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed.
- Balances cash drawer and daily transactions.
- Post transactions to member accounts and maintain member records.
- Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
- Cross-sells Credit Union services.
- Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
- Other duties as assigned.
Benefits
- Medical, dental and vision coverage
- 401(k) with employer match
- Paid time off and 11 paid federal holidays
- Paid volunteer time to give back
- Tuition reimbursement and ongoing training opportunities
- Annual TEAM Bonus plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
