Full-Time MSR 1

Gerber Federal Credit UnionFremont, MI
Onsite

About The Position

This full-time Member Service Representative position will work at our Fremont, MI branch. Responsibilities include: Meet with members and receive member telephone calls to assist with inquires, solve problems and answer questions. Process various non-cash transactions for members Open new accounts, inform members of appropriate products and services, set up payroll deductions, direct deposits, address changes, etc. Candidates who are looking for a great work environment, can achieve goals consistently and efficiently, want to work for an established organization with a history of growth and has the skills/background below, should apply.

Requirements

  • Excellent customer service skills and experience with an outgoing personality
  • Understanding of basic accounting and checkbook reconciliation
  • Proficient in the use of Microsoft Office suite of products
  • Detail oriented
  • Excellent communication (verbal and written) and telephone manner

Nice To Haves

  • Prior Teller experience desirable

Responsibilities

  • Meet with members and receive member telephone calls to assist with inquiries, solve problems and answer questions.
  • Process various non-cash transactions for members.
  • Open new accounts, inform members of appropriate products and services, set up payroll deductions, direct deposits, address changes, etc.

Benefits

  • Outstanding benefits package including a robust 401(k) plan
  • Health, Dental, Vision insurance
  • Credit Union paid Life insurance
  • short and long-term disability insurance
  • paid vacation, holidays, and floating holidays
  • subsidized wellness program
  • subsidized child-care
  • tuition reimbursement
  • logo-wear allowance
  • business casual work environment
  • professional work environment
  • competitive wage structure
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