Member of Technical Staff, Machine Learning

PaceNew York City, NY
Onsite

About The Position

Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services every year. We’re here to change that working side-by-side with some of the largest companies in the world. Role We’re looking for a Machine Learning Engineer who will work broadly across our product's capabilities.

Requirements

  • 3+ years of experience in production-grade AI/ML engineering
  • Proven track record of working on AI/ML projects from concept to production.
  • Experience fine-tuning open-source LLMs and deploying them to production
  • Experience working with multi-modal models

Nice To Haves

  • Experience in the insurance space
  • Experience with computer use models

Responsibilities

  • Develop models for insurance-specific tasks beyond the reach of leading models
  • Experiment with open-source fine-tuning to tackle some of our hardest use cases across computer use, voice, and/or unstructured data extraction
  • Transform our toughest ML challenges into tractable solutions with clear roadmaps and timelines

Benefits

  • Full medical, dental, and vision coverage
  • Unlimited PTO
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