Member of Technical Staff, IT (Senior/Lead)

Basis AI•New York, NY

7d•Onsite

About The Position

Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Your job is to build the IT systems that let Basis scale quickly, securely, and without operational drag. You’ll start as the hands-on owner of IT and may build the function as the company scales. We’re an AI-first company. We want someone who uses AI to automate repetitive IT work—provisioning, access reviews, device management, support workflows, documentation, and reporting—instead of building manual processes that break as we grow.

Requirements

End-to-end IT ownership. You’ve owned identity, devices, SaaS administration, endpoint security, networking, and internal systems.
Hands-on systems experience. You’ve implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows.
A builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues.
AI-first instincts. You’re excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems.
High ownership and urgency. You don’t wait for perfect requirements or handoffs; you figure out what matters and drive it to completion.
Strong internal customer orientation. You support employees directly while building systems that make support less manual over time.
Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed.
Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC.

Nice To Haves

Scaling experience. Ideally, you’ve supported a Mac-first, in-person company in the ~100–500 employee range.

Responsibilities

Own identity, access, and employee lifecycle systems
Design and implement a centralized identity layer and access model across all systems (Okta or equivalent)
Build onboarding and offboarding that is fast, automated, and reliable
Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales
Build and standardize endpoint management
Own a Mac-first environment end-to-end
Scale MDM (Jamf, Kandji)
Enforce security baselines, patching, and device compliance
Build and run IT
Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure
Troubleshoot and resolve issues directly—from employee problems to system and on-site failures
Identify patterns and build systems to eliminate recurring issues as the company scales
Own corporate security fundamentals
Implement and maintain endpoint security and access controls
Partner with a GRC hire on SOC 2 Type II and ISO 27001
Ensure audit readiness through real systems
Own SaaS and vendor ecosystem
Rationalize and manage the company’s SaaS stack
Own provisioning, licensing, and lifecycle management
Partner with finance and leadership on procurement decisions