Member of Technical Staff, DevOps

VapiSan Francisco, CA
$200,000 - $270,000

About The Position

Vapi is seeking a Member of Technical Staff, DevOps to join their team. This role focuses on closing the SDLC gap by improving the deploy pipeline, preview environments, cell-creation tooling, and oncall tooling, treating them as products with SLAs, docs, and feedback loops. The successful candidate will own progressive delivery (canary, blue/green, automated rollback, soak periods), the GitOps story across multiple clusters and regions, and on-demand environment tooling. Success will be measured by the speed and safety with which other teams can ship code.

Requirements

  • Platform-as-a-product mindset, treating internal engineers as customers with SLAs, docs, and feedback loops.
  • Experience operating Pulumi (TypeScript) or Terraform at scale (40+ stacks, multi-region).
  • Experience running ArgoCD or equivalent GitOps for deploying applications across multiple clusters.
  • Experience building progressive delivery in production (canary, blue/green, automated rollback, soak periods), including describing a real rollout where automated rollback was effective.
  • Experience designing CI/CD pipelines (GitHub Actions preferred) for many services and Dockerfiles.
  • Experience building deploy tooling for on-demand environments (preview envs, dev deployments, or cell creation).

Nice To Haves

  • Experience writing Go for platform services.
  • Experience operating developer platforms at a mid-stage infra-heavy company or a DevEx team at a larger organization.

Responsibilities

  • Get fluent in Pulumi stacks, ArgoCD setup, and GitHub Actions pipelines.
  • Identify the top 3 deploy pain points by sitting with engineers from agents and FDE teams.
  • Land a quality-of-life improvement to the deploy pipeline.
  • Own progressive delivery end-to-end (canary, automated rollback, soak) for at least one critical service path.
  • Ship the first version of cell-creation tooling or preview environments.
  • Make the deploy pipeline measurably faster (lead time, MTTR for failed deploys).
  • Roll out progressive delivery as the default across services.
  • Establish SLAs and a feedback loop with engineering teams.
  • Own the developer-platform roadmap and partner with Infra and SRE on cell creation, multi-region rollouts, and oncall tooling.
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