Member Experience Supervisor
Stride Credit Union•Gladstone, MB
•Onsite
About The Position
We’re looking for an outstanding leader to be our Member Experience Supervisor in our Gladstone Branch. In this role you’ll be responsible for the successful operation of the Member Experience Associate team in consistently delivering an exceptional member experience in a fast-paced environment. You will foster an environment where high levels of productivity, quality, and positive energy exist.
Requirements
- Experience building the skills of people around you
- Great verbal and written communication skills
Nice To Haves
- Supervisor or managerial experience
- Passionate about positively impacting not only your members but their communities as well
- Big fan of teamwork and demonstrate your team spirit every day
- Multi-tasking master, able to efficiently and effectively prioritize and organize what needs to get done
Responsibilities
- Lead and develop the Member Experience Associate team, providing support and coaching to ensure your team’s success
- Oversee branch cash operations including treasury
- Contribute to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members financial needs
- Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues
- Deliver an exceptional member experience, every day
- Foster a strong understanding of Stride’s vision to provide long-term value for our staff and members
Benefits
- Training will be provided to ensure you have the tools you need to be successful.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
