Member Experience Specialist II, Branches
MIT•Cambridge, MA
•Onsite
About The Position
The Member Experience Specialist II, Credit Union, serves as a first point of contact for members via branch, online, or Contact Center channels. This role provides information, assistance, and solutions addressing members' financial needs and challenges through email, phone, or written correspondence.
Requirements
- A minimum of three years of experience
- High school diploma or equivalent certificate of education
Nice To Haves
- Financial services experience
- Cash handling, credit card transactions, and balancing experience
- One or more years of experience
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
