Member Experience Manager
Villa Sport•Meridian, ID
•Onsite
About The Position
The Member Experience Manager will assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals. Member Experience Manager is the manager on duty while the General Manager is not present.
Requirements
- Possess a thorough understanding of facility operations as defined by company standards.
- Comprehensive knowledge of all facility operational, sales, and management systems.
- Proficient in the use of all software programs that are utilized at the facility.
- Ability and experience in effectively motivating and managing a staff of employees.
- Achieve a six-month consecutive track record as an employee who displays leadership qualities.
- Direct supervisor must endorse promotion to Assistant General Manager.
- Must demonstrate leadership and management qualities.
- Must understand and adhere to all sales systems and procedures.
Responsibilities
- Assist the General Manager with all operations of a particular gym.
- Oversee member services.
- Ensure club cleanliness.
- Ensure the club is achieving projected membership/sales goals.
- Act as the manager on duty when the General Manager is not present.
Benefits
- 401(k) plan with a company match of up to 4% of your compensation
- Full benefits package
- PTO
- Complimentary club membership
- Discounts on club products and services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
