Member Experience Coordinator
Bluejack National•Aledo, TX
•Hybrid
About The Position
The Member Experience office serves as the one-stop-shop for member needs and inquiries. The individuals in this office are forward-facing team members, and will require daily interactions with other departments and members alike.
Requirements
- 2-3 years of administrative experience
- Proficiency in MS Office (Outlook, Excel, Power Point, and SharePoint in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Self-motivated; highly organized and detail oriented
- High school diploma required
- Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.
Nice To Haves
- Previous hospitality experience in hotels, resorts, or private clubs is beneficial
- College degree preferred
Responsibilities
- Answer and direct phone calls for the department
- Write and distribute correspondence to Members
- Assist in the preparation of regularly scheduled reports
- Maintain filing system and update as needed
- Add and maintain up to date profiles for members within the Club Management Software
- Maintain contact lists
- Act as the point of contact for members and guests
- Assist with the check-in and check-out processes for members and visitors of the club
- Coordinate with executive and administrative assistants to handle requests and queries from leadership team
- Performing other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
