Member Experience Associate Full-Time

YMCA of Metropolitan Detroit • Royal Oak, MI

23h • Onsite

About The Position

The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than just a job—you’ll enjoy a career with the chance to make a lasting difference in the lives of those around you.
FIND A CAREER THAT MAKES A DIFFERENCE
WITH A JOB AT THE Y!
Now Hiring at the South Oakland Family YMCA

Requirements

• At minimum, a high school diploma or equivalent (18+ years of age)
• Experience in customer service, preferably in a busy atmosphere, and typing knowledge
• Strong organizational and communication skills, friendly, outgoing, accurate, neat, dependable, and a self-starter.

Responsibilities

• Provides excellent customer service to members and guests through greeting, managing and addressing member concerns, and answering phones
• Maintains a neat, organized work area while engaging with members and families as you direct them to programs and activities
• Builds a positive first impression with a warm smile and personal greeting for all who encounter the YMCA by upholding the YMCA core values
• Performs other assigned duties as directed by Supervisor

Benefits

• FREE Family Membership & Discounted Access to Programs
• Flexible Scheduling
• Family-friendly Work Environment
• Employee Assistance Program & Retirement Plan
• Generous Paid Time Off and 10 Paid Holidays
• Quality Healthcare (medical, dental, vision, life) with Flexible Spending Account
• Employer Contribution Retirement Plan and Short-term/Long-term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED