Member Engagement Coordinator

Asheville Jewish Community Center•Asheville, NC

13h•Onsite

About The Position

The Member Engagement Coordinator plays a key role in strengthening relationships, growing membership, and fostering a vibrant, inclusive community at the Asheville JCC. This position supports fund development by increasing member satisfaction, retention, and engagement through meaningful programming, outreach, and events.

Requirements

Strong interpersonal and relationship-building skills
Excellent organizational and project management abilities
Ability to work collaboratively across teams and manage multiple priorities
Valid driver's license and reliable transportation for local errands and donation pick-ups
Ability to work occasional evenings and weekends
Associate or Bachelors in Related Field (Business Administration, Communications, English, Marketing, Hospitality) preferred
Non-Profit, required
Fund development, marketing, and customer service preferred
Familiarity with Jewish communal life and/or demonstrated ability to engage diverse communities respectfully and inclusively
Must be at least 18 years old
Pre-employment screening required
Must pass background check
Must be able to lift boxes up to 40 pounds

Nice To Haves

Associate or Bachelors in Related Field (Business Administration, Communications, English, Marketing, Hospitality)
Fund development, marketing, and customer service

Responsibilities

Develop and implement member appreciation initiatives that build loyalty and deepen connection
Support and grow affinity groups that reflect member interests and foster community
Design and distribute program member surveys
Analyze feedback and provide recommendations to improve engagement and satisfaction
Support strategies to recruit new members and increase participation across programs
Serve as a welcoming point of contact for prospective and new members
Plan and host a minimum of two annual newcomer and/or member receptions to engage new members
Introduce and coordinate new social and engagement programs, including offerings that appeal to broader audiences
Collaborate with program staff to ensure offerings align with member interests and organizational goals
Build and maintain relationships with local businesses to enhance member benefits, partnerships, and community visibility
Provide logistical and coordination support for fundraising events and initiatives
Collaborate with the development team to ensure events reflect strong member engagements practices