Full Time Member Consultant I or II (Personal Banker) – Pullman Cub/ Pullman Bishop Branch

WSECU•Pullman, WA

2d•Onsite

About The Position

Member Consultants are the heart and soul of WSECU. In this role you will be supporting both the Pullman Cub and Pullman Bishop Branch. Every day, you dig deep to listen to what our members need, and you go out of your way to make banking not only easy, but downright pleasant! You’re the go-to, one-stop shop for our members. Knowledgeable, empathetic and eager to help, you know your members by name, and they know you! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you. Ready to learn more?

Requirements

For Member Consultant I Minimum of one (1) year experience in a financial institution or retail/service-related position
Computer experience including proficiency in Microsoft Outlook, Excel and Word
Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
For Member Consultant II Minimum of one (1) years’ experience in a financial institution processing consumer loans, new accounts and member transactions
Computer experience including proficiency in Microsoft Outlook, Excel and Word
Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

Nice To Haves

Current WSECU Member Consultants I, II, who apply will be hired in the same tier as you currently hold
Credit Union experience
Two (2) years of college (MC II)
Experience with cash handling, lending, new accounts or a combination
Experience with: Symitar, Meridian Link, Image Center, Application Xtender, and Coconut

Responsibilities

Performing all branch functions including consumer lending, opening new accounts, and providing teller services
Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
Contributing to your team’s successes and celebrating along the way
Building and nurturing strong relationships with your members
Understanding your members’ journey, offering products and services to meet their unique needs
Showing empathy and lending a hand where your team members and teammates need it most
Attending and actively participating with staff in WSU Parent and Student Orientation events as well as WSU Week of Welcome events to foster WSECU-WSU relationships and support student financial needs throughout the year
Organizing, coordinating, and attending WSU weekday and weekend events, including Saturdays, and 2-4 Sundays each year, where applicable
Having fun!

Benefits

Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
Full-Time Regular employees accrue general leave and sick leave, monthly
Part-Time employees accrue general leave, monthly
11 Paid Holidays
Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
Employer paid Long Term Care plan for Part-Time employees
401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
Paid Volunteer Leave
Tuition Assistance
Employee Assistance Program & Employee Discounts