Member Concierge Opener - Ipswich YMCA

YMCA OF THE NORTH SHORE INC • Ipswich, MA

7d • $15 - $16 • Onsite

About The Position

As a Member Concierge, you’ll be the friendly face that greets members and guests each morning and helps them start their day on a positive note. You’ll play an important role in delivering exceptional service, answering questions, and connecting members to the programs and resources that support their goals.

Requirements

• Strong interpersonal and customer service skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Positive, dependable, and solution-oriented attitude
• Genuine interest in connecting with people from all backgrounds
• Must be at least 21 years of age preferred
• Basic knowledge of computers

Responsibilities

• Welcome members and guests with a warm, friendly, and professional attitude
• Manage check-ins and daily Welcome Center operations
• Answer phones and assist with questions about memberships and programs
• Resolve concerns with discretion and care
• Maintain cleanliness and support risk management standards
• Build meaningful relationships that foster a strong sense of belonging

Benefits

• Free YMCA membership and employee discounts on programs
• Paid training and professional development
• Advancement opportunities across seven YMCA locations
• Retirement plan with an 12% employer contribution (once vested, no match required)
• Sick time accrual

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed