Member Concierge ( PT)

Gradient • Tulsa, OK

2d • $16 - $18 • Onsite

About The Position

The Member Community Concierge is a part-time front desk team member and one of the first points of contact for members, guests, and visitors at Gradient. This role provides consistent, welcoming, and professional front-of-house support, including guest services, member support, access needs, and short-term use offerings. Community Concierges carry out established front desk procedures under the direction of the Community Lead and escalate issues as appropriate. This is a part-time, hourly position with scheduled shifts based on front desk coverage needs.

Requirements

• Minimum 1 year of experience in customer service, hospitality, or a member-facing role
• Strong communication and interpersonal skills
• Comfortable using Gmail, Google Docs, macOS, and CRM-style systems
• Ability to multitask while maintaining service quality
• Ability to lift up to 50 pounds
• Availability to work scheduled part-time shifts, including mornings, evenings, or occasional weekends as needed

Nice To Haves

• Experience in coworking, hospitality, or member-based environments
• Strong organizational and follow-up skills
• Positive, team-oriented attitude
• Comfort interacting with a wide range of people

Responsibilities

• Front Desk Coverage and Guest Support
• Membership Support and Communications
• Guest Check-In and Access Assistance
• Day Passes and Short-Term Use
• Member Amenities Support
• CRM and Front-of-House Accuracy

Benefits

• Gradient coworking access during working hours
• Exposure to startups, founders, and community programming
• Downtown Tulsa parking support as applicable to shifts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed