Member Center Manager

Community Choice Credit Union • Commerce Charter Township, MI

45d • $0 - $73,000 • Onsite

About The Position

Join Our Team as a Member Center Manager at Community Choice Credit Union! At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. By living out our purpose and core values, we create meaningful connections with our members and provide outstanding service. If you're a dynamic and member-focused individual, we invite you to apply for the role of Member Center Manager and become part of a team that’s committed, credible, charitable, and united.

Requirements

• 2–5 years of successful leadership experience, preferably in a sales or financial services environment
• Proven experience achieving sales and performance goals
• Strong leadership, coaching, and team development skills
• Excellent communication, interpersonal, and relationship-building abilities
• Thorough understanding of financial industry products, services, and operations
• Ability to drive business development and community engagement initiatives
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities

Nice To Haves

• Bachelor’s degree in Business or related field preferred
• Passion for helping others and improving their financial well-being
• Formal leadership or management training preferred

Responsibilities

• Lead and develop a high-performing Member Center team through coaching, accountability, mentorship, and performance management
• Drive sales, membership growth, product penetration, and loan growth initiatives
• Manage daily Member Center operations while ensuring compliance, operational excellence, and financial performance
• Build and strengthen community and business relationships to support organizational growth
• Develop and execute strategic business plans and budgets aligned with Credit Union objectives
• Foster a positive, engaging, and member-focused culture
• Partner with internal teams and leadership to support organizational initiatives and continuous improvement
• Ensure team members deliver exceptional service experiences to both internal and external members
• Participate in recruiting, hiring, and developing top talent

Benefits

• A supportive and collaborative work environment focused on helping members and communities thrive.
• Opportunities for personal and professional growth.
• Be part of a purpose-driven organization that values integrity, innovation, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level