Member Benefits Specialist

Yoga Alliance • Arlington, VA

25d • Remote

About The Position

Yoga Alliance is the largest nonprofit membership association of yoga professionals, practitioners, and advocates globally. They are seeking a Member Benefits Specialist to support the execution, optimization, and ongoing management of Yoga Alliance’s vendor partnerships and member benefit programs. This role is critical in supporting partnership operations and member benefit execution, ensuring thorough vetting of potential member partners, accurate maintenance of active member partnerships, and careful launch, tracking, and support of member benefits. The Specialist will work closely with the Senior Manager, Member Benefits & Programs to implement and optimize member benefit initiatives and partnership operations, ensuring the member benefits ecosystem is organized, equitable, scalable, and delivers clear value to members while supporting sustainable partnership and non-dues revenue growth.

Requirements

• Bachelor’s degree or equivalent professional experience (4 years) in business, marketing/advertising, nonprofit operations, project management, or related field.
• 3+ years of experience supporting business development, strategic partnerships, account coordination, program management, or a similar support role.
• 1+ years of experience successfully managing multiple projects simultaneously and tracking details across systems and stakeholders.
• Comfort building and improving processes within a fast-growing, evolving environment.
• Strong organizational skills with high attention to detail and follow-through.
• Collaboration: Is inclusive, highly engaged team player, proactively seeks and provides thought partnership, assistance, and/or resources with/to colleagues.
• Communications: Understands, conveys, and shares information effectively through listening, inquiring, writing, editing, and speaking. Ability to read a room and adapt style, content, and tone. Ability to manage expectations, understand who the stakeholders are.
• Critical Thinking & Sound Judgment: Ability to look at a variety of situations in a manner that understands and identify connections between disparate ideas and/or facts. Ability to escalate and address concerns/challenges appropriately and in a timely manner. Seeks diversity and differences in opinions to inform and refine decision-making.
• Project Management: Tracks, drives, prioritizes, reports, and engages the necessary stakeholders, tools, resources, and information to produce desired results; ability to move nimbly among a variety of projects with varying timelines.
• Solutions Oriented: Enjoys troubleshooting and surfacing creative solutions to achieve desired outcomes.
• Strategic Thinking: Knows where to look for and is able to take disparate pieces of information and effectively synthesize to produce insights and desired outcomes. Is able to map out and execute a sound plan to achieve long-term goals.
• Strong technology skills with an aptitude to learn quickly to ramp up on new platforms or technology: Microsoft Suite (Outlook, Word, Excel, PowerPoint); customer relationship management platform (e.g., Salesforce); project management platforms (e.g., Monday).
• Comfortable with and seeks out opportunities to innovate and experiment with creative ways to strengthen and advance systems, processes, and practices to achieve goals and objectives.
• Proven track record of contributing to work environments committed to diversity, equity, inclusion, accessibility, and belonging.
• Ability to attend in-person work-related events, work on-site at the Arlington, VA office as needed, and travel occasionally nationwide.

Nice To Haves

• Experience supporting nonprofits, associations, or mission driven organizations.
• Knowledge of the yoga, wellness, retail, insurance, or professional services landscape.

Responsibilities

• Support day-to-day account maintenance for active vendor partners, ensuring contracts, timelines, deliverables, and documentation are accurate and up to date in Salesforce and Monday.com.
• Manage and track inventory across member benefit channels, including landing pages, email feature placements, article slots, organic social media features, business tool sponsorships, digital and in-person event sponsorships, and report sponsorships.
• Oversee tracking of benefit placements, timelines, and promotion fulfillment to ensure contract commitments are met, and opportunities are used efficiently.
• Manage inbound interest from prospective vendor partners by serving as the initial point of contact, facilitating intake and preliminary qualification workflows, and coordinating next steps through the formal partnership evaluation process.
• Prepare and maintain Due Diligence & Eligibility Reports, including updates at renewal or when partnership scope changes.
• Support yearly contract auditing processes to renew and transition existing vendor partners.
• Coordinate new vendor partner setup on the Yoga Alliance website (via Salesforce) and lead the onboarding process.
• Collaborate cross-functionally with Strategic Communications team and other internal teams to support smooth member benefit launches and accurate member-facing information.
• Prepare internal materials, intake summaries, and slide decks that support partner evaluation, launches, and internal alignment.
• Assist in nurturing existing partnerships through timely follow-ups, coordination of assets, and support of ongoing activations.
• Coordinate scheduling and logistics with vendors for discovery and evaluation calls with the Senior Manager.
• Support operational reporting and partnership visibility through accurate data management and systems organization.
• Identify gaps, inefficiencies, or opportunities to improve partner workflows, documentation, and internal processes.
• Serve as a reliable operational partner within the Community Engagement team, contributing to a collaborative, organized, and member-centered culture.

Benefits

• Comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents
• Matching 401K plan
• Generous paid-leave program including parental leave and sabbatical leave
• Reimbursement for professional development opportunities
• Casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level