Member Associate (Pearlridge Branch)

Hawaii State Federal Credit Union • Aiea, HI

4d • Onsite

About The Position

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances. Responsible for assisting with the direction and administration of Branch member service and new account opening. Performs most complex Teller functions as needed. Balances each day’s transactions and verifies cash totals. Performs specific assigned back office duties and assists with other various duties as required. Ensures that members are promptly and professionally serviced. Ensures that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations.

Requirements

• Related Customer Service experience.
• Basic understanding of credit union operations.
• Basic understanding of member services and products provided.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math and typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

• Processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
• Assisting with the direction and administration of Branch member service and new account opening.
• Performing complex Teller functions as needed.
• Balancing each day’s transactions and verifying cash totals.
• Performing specific assigned back office duties and assisting with other various duties as required.
• Ensuring that members are promptly and professionally serviced.
• Ensuring that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations.

Benefits

• Competitive pay
• Merit increases
• Incentives
• 100% coverage for medical premiums for full-time employees
• 100% coverage for dental premiums for full-time employees
• 50% coverage towards family members' medical and dental premiums
• Pre-tax deductions for Flexible Spending Plan available as early as 6 months in
• 13 paid holidays each year
• Paid time off for Election Day
• Up to 2 full days off for Community Service
• Increase in PTO accrual with every year of employment
• 401(k) plan
• Up to 10% employer contributions to 401(k)
• 6% employer match to 401(k)
• Profit sharing after first year
• 100% bus pass reimbursement
• Up to $100 subsidy towards parking
• Pre-Tax deductions for transportation
• Access to wellness fairs
• Access to flu shot clinics
• Access to on-site fitness centers
• Flexible spending plans
• Credit union discounts
• Life insurance
• Accident insurance
• Disability insurance
• In-person training programs
• Online training programs
• Workshops
• Career development assistance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed