Member Associate (Kaneohe Branch)
About The Position
The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances. As a Member Associate, you are responsible for assisting with the direction and administration of Branch member service and new account opening. The Member Associate performs most complex Teller functions as needed, and balances each day’s transactions and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations. Member Associates also perform specific assigned back office duties and assists with other various duties as required.
Requirements
- Professional appearance, dress, and attitude.
- Good math and typing skills.
- Good communication skills.
- Related Customer Service experience.
- Basic understanding of credit union operations.
- Basic understanding of member services and products provided.
- Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Responsibilities
- Providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
- Assisting with the direction and administration of Branch member service and new account opening.
- Performing complex Teller functions as needed.
- Balancing each day’s transactions and verifying cash totals.
- Ensuring that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations.
- Performing specific assigned back office duties.
- Assisting with other various duties as required.
Benefits
- Competitive pay
- Merit increases
- Incentives
- 100% coverage for medical and dental premiums for full-time employees
- 50% coverage for family members' medical and dental premiums
- Pre-tax deductions for Flexible Spending Plan
- 13 paid holidays each year
- Election Day off
- Up to 2 full days off for Community Service
- Increase in PTO accrual with every year employed
- 401(k) plan
- Up to 10% employer contributions to 401(k)
- 6% employer match to 401(k)
- Profit sharing after first year
- 100% bus pass reimbursement
- Up to $100 subsidy towards parking
- Pre-Tax deductions for transportation
- Access to wellness fairs
- Flu shot clinics
- On-site fitness centers
- Flexible spending plans
- Credit union discounts
- Life insurance
- Accident insurance
- Disability insurance
- In-person training programs
- Online training programs
- Workshops
- Career development assistance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
