Member Assist Cart Attendant - New Club Opening Lathrop, CA!

Sam's West • Lathrop, CA

3d • Onsite

About The Position

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. You will sweep us off our feet if: You thrive in fast-paced environments, You’re a multi-tasker at heart, You keep member satisfaction as your top priority, You can stand for long periods of time while assisting members quickly and accurately, You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence. You will make an impact by: Maintaining a positive attitude by smiling, greeting and thanking members, Providing exceptional customer service to members across the club as needed, answering any questions they may have, Maintaining a clean, neat, and member-ready area. The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club.

Requirements

• Enjoy working outdoors and staying active in all weather conditions
• Passionate about delivering excellent member service
• Thrive in a fast-paced, physically active environment
• Dependable and self-motivated
• Problem solvers who tackle challenges head-on
• Take pride in maintaining clean and safe environments
• Available for flexible scheduling, including weekends and holidays
• Bring a positive attitude and strong work ethic

Nice To Haves

• Customer Service

Responsibilities

• Organize and maintain availability of carts and flatbeds for members
• Assist members with transporting and loading purchases into their vehicles
• Operate cart retrieval equipment according to company policies and procedures
• Proactively identify members who need help, engage them, and provide friendly, helpful service
• Maintain parking lot cleanliness and a safe, well-kept exterior environment
• Conduct safety sweeps; follow procedures for handling merchandise; correct and report unsafe situations to management
• Properly maintain equipment and ensure carts and flatbeds are organized and stocked in the correct locations
• Promote Sam's Club products, services, and memberships throughout every interaction

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed