Member Advisor - Westland

TRUE Community Credit Union • Westland, MI

7d • Onsite

About The Position

Join TRUE Community Credit Union, one of Michigan's fastest-growing credit unions, as a Member Advisor. This full-time role is based in Westland, MI. We are looking for passionate problem solvers, sales-oriented individuals, and those dedicated to providing exceptional customer service. Be part of a dynamic team that prioritizes its members.

Requirements

• High School Diploma/GED required.
• 1 year of similar experience preferred.

Nice To Haves

• Collaborative problem solvers who excel in team-driven environments.
• Dependable professionals who consistently follow through on responsibilities.
• Positive, polished communicators who remain composed under pressure.
• Adaptable individuals who thrive in dynamic, fast‑changing settings.
• Skilled sales and customer service professionals with a people‑first mindset.

Responsibilities

• Process everyday banking transactions like deposits and withdrawals.
• Assist members with loan applications.
• Spot and prevent potentially fraudulent activity.
• Share products and services that make life better for our members.
• Use multiple programs while staying compliant with regulations.

Benefits

• Competitive Pay: Starting at $17.50/hour (or more depending on experience)
• Benchmark-setting medical benefits; dental and vision benefits
• 401k with employer match AND employer-funded defined contribution pension plan
• Generous time off, paid holidays, and paid time for your birthday, inclusion time to celebrate cultural and religious holidays that matter most to you, and volunteer time to stay rooted in the work outside of work that refills your well-being
• Annual bonus reward program
• Company-paid short-term disability, long-term disability, and employee life insurance
• Tuition reimbursement
• Gym membership reimbursement
• Bilingual pay premium available for Spanish or Arabic language proficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED