Meeting & Events Manager - Mountain View CA

CBRE • Mountain View, CA

13d

About The Position

The Meeting & Events Manager is pivotal in delivering high-quality experience services and events for a building, campus, or portfolio. The role's primary goal is to align operations with client needs and objectives, ensuring flawless execution and high client satisfaction. This role is designed for a dynamic individual capable of managing complex events, engaging with high-profile clients, and ensuring service excellence across multiple experience services. This role combines leadership, operational management, client relationship building, and detailed event execution to create exceptional experiences.

Requirements

• Bachelor's degree (BA/BS) in a related field of work or equivalent work experience and a minimum of 4+ years working in the meetings industry in areas such as a planner, travel management, hotel sales or similar preferred; or equivalent combination of education and experience (equivalent work experience = 2 years experience for every year of higher-level education).
• Experience exercising project management skills with a focus on event planning.
• Proficient in vendor management and negotiation.
• Experience in supervising and mentoring a team.

Nice To Haves

• Certified Meeting Professional Certification preferred.

Responsibilities

• Event Management: Lead and execute all elements of event planning and management as the primary point of contact. Handle Tier 1 (large, complex) and offsite events for high-profile engagements. Develop and communicate end-to-end event plans, engaging in curation and ideation as needed. Source, select, and recommend vendors for catering, decor, entertainment, and giveaways. Organize event logistics including set-up, staff communication, vendor management, attendee/speaker requests, and tear-down. Manage food and beverage services, including menu planning and catering selection. Support budget creation and adherence, ensuring timely request and review of invoices.
• Client Engagement & Communication: Serve as the key contact for clients, ensuring thorough communication and understanding of event details. Coordinate regular engagement to resolve complex issues and provide a positive experience. Develop and distribute materials that comply with client and company brand guidelines. Capture post-event reporting and reconciliation, providing recommendations for improvement.
• Operational Management: Manage a team of Hosts who serve as cultural and community ambassadors Ensure all employee-facing services within the building or campus, including Concierge, Reception, Room Management, A/V Support, Meeting & Event Management, Community Programs, Food Serices, Parking & Commute, Moves, Adds, Changes, Space Reset, and Workplace Onboarding. Establish work schedules, assign tasks, cross-train staff, and develop team skills. Review staff workloads and adjust proactively to meet business demands. Ensure consistency in service through continuous review and improvement of processes.
• Supervisory Responsibilities: Provide mentorship and guidance to team members. Recommend recruitment, selection, corrective action, and termination of staff. Prepare and deliver performance appraisals. Model behaviors that are consistent with company values and motivate staff to attain performance goals.
• Collaborative Efforts: Maintain relationships with internal and external clients and vendors. Coordinate with company and client IT teams on technology and training needs. Manage negotiations for contract services and ensure vendor compliance with insurance and contractual documentation.

Benefits

• Competitive Benefits : CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development : We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement : CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.
• Company Resources : You'll be equipped with the necessary tools and resources to excel in your role, including a company van for transportation and all the tools needed to perform your job duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees