Meeting & Events Coordinator, Kohler Hospitality

Kohler Co.•Kohler, WI

1d•Onsite

About The Position

The Meeting & Events Coordinator for Kohler Hospitality is responsible for coordinating all weddings, social events, social day meetings, and select designated corporate events held within Kohler, WI. This role involves a focused sales effort to maximize catering business throughout Destination Kohler and other Kohler Hospitality properties, aiming to sell the resort and satellite properties at the best possible profit while ensuring complete guest satisfaction. The coordinator will also be responsible for completing various administrative duties based on event needs.

Requirements

Minimum of a high school diploma.
Minimum of one to three years of Hospitality experience.
Basic computer literacy.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

College degree in Hospitality management preferred.
Catering, Meeting and Event experience preferred.
Knowledge of computer software to include Windows, Word, and Amadeus is a plus.

Responsibilities

Collaborate with Client to capture the vision and objective of their event.
Drive incremental revenue to the resort by promoting high margin programming; up-selling clients to exceed Food & Beverage minimums and adding incremental programming.
Serve as on-site contact during weddings, social events, social day meetings and select corporate events.
Partner with Wedding Sales Manager on pre-contracted site visits to increase capture rate of weddings.
Entertain clients on site during subsequent additional planning site visits and tastings.
Partner with Client to achieve resort spend above contracted obligation: F&B selections, additional activity selections, guestroom upgrades and promotion of pre/post guest stays.
Partner with Kohler Décor & Design Team and connect them with contacts to enhance events with upgraded linens, event space upgrades, custom branding opportunities, etc.
Deliver Five Star programming to increase rebooking rates.
Attend weekly Banquet & Event Order (BEO) and Resume meetings to drive scheduling and ordering assignments throughout the resort.
Participate in departmental coverage as scheduled.
Develop detailed estimates for Client and internal accounting team and negotiate with 3rd party product and service providers.
Develop detailed wedding notes to outline all wedding details to share with Client.
Communicate up to the minute client revisions throughout the resort to promote the guest experience.
Conduct Pre and Post Conference Meetings with Client and internal sales team as needed, providing profitability analysis on programming to internal teams.
Deliver banquet events orders prior to group arrival.
Deliver group resumes prior to group arrival.
Follow up on all accounts receivable billing concerns.
Preparation of Printed Materials - Menu Cards, Place Cards, Table Numbers, Vouchers, Luggage Pull Letters, Pre-Merge Group Resumes etc.
Complete department reporting and completion of accounting items such as the accrual tracker.
Assist any team members when necessary.
Accomplish all other reasonable task as assigned by Meeting & Events Management.