Meeting Coordinator

Unbridled•St. Louis, MO

4d•$49,000 - $51,000

About The Position

At Unbridled, people matter. While we embrace AI as a tool to help us work smarter, we don’t use it to screen resumes or to conduct interviews on our behalf. Applications are reviewed by a real person on our team, and every interview is conducted by a real person(s). We believe every candidate deserves an authentic, respectful hiring experience. Unbridled is an event management, production, and creative agency delivering intentionally crafted events through our customer-focused approach to creative design, attendee management, program logistics, production, and travel. We believe that in an unbridled atmosphere, talented people are unleashed to imagine and intentionally craft solutions and services that amaze our customers. Our values drive everything we do....and differentiate the Unbridled Brand. We collaborate in each other's destiny, foster a culture of authenticity, and are a business of radical generosity. It's part of why we have a 99% client retention and less than 15% annual employee turnover. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process. Unbridled is looking for a talented individual to manage attendee registration and provide support to Program Managers for assigned meetings. The qualified Meeting Coordinator should have excellent communication (both written and oral) and internal and external customer service skills. The individual should be self-motivated, committed, and a dedicated team player. Strong organizational and time management skills combined with flexibility and the ability to adjust priorities are required for success in this position. Applicants who are willing to go the extra mile and build a long-lasting career in meeting planning with a company that will offer you opportunities to thrive are desired!

Requirements

1 - 2+ years of experience in a professional office environment, hospitality industry, or event planning role or internship
Proficiency and knowledge with registration software such as Cvent preferred but not required
Excellent Computer Skills – Microsoft Office - Excel, Word, Outlook
Detail-oriented and enjoys problem solving
Effective, professional business communication skills – written, spoken, and presentation
Comfort level and required professionalism to work directly with client contacts during all phases of the planning and execution of their meetings
Superior customer service skills
Quick learner, organized, and ability to apply new concepts to future tasks
Ability to travel to client programs and confidently represent Unbridled and our clients

Responsibilities

Manage multiple ongoing projects simultaneously while adhering to deadlines
Collaborate with Project Managers on pre-planning, reporting, and logistics details
Communicate professionally with attendees (email, phone, in-person)
Program registration and housing management
Test and manage after launch, program websites utilizing registration software (Cvent)
Create and provide attendee reports for Account and Program Managers and clients
Crosscheck and quality control of hotel rooming lists and air manifests pre-and post-event
Communicate directly with attendees (email, phone, in person)
Accurately review and adhere to hotel contract terms
Manage communication and accurate reports with Hotel Housing Coordinator
Provide accurate program reconciliations
Data management and reporting
Crosscheck and quality control of air manifests pre-and post-event
Provide outstanding client service always, even under stress
Proofread emails, websites, and spreadsheets on a regular basis
Travel onsite to execute attendee management and housing needs
Embody the Unbridled brand and culture, including character, change, credibility, and community

Benefits

Health & Dental Insurance
Vision Insurance, FSA & HSA Plan Options
Life, Short-Term & Long-Term Disability Insurance
401k Plan with Discretionary Company Match
Employee Loan Program
Generous PTO Including: 4 Weeks of PTO/Sick Leave, 7 Holidays, 3 Floating Holidays, Flex Holiday Week, 3 Days Community Service Leave
Milestone Anniversaries & Sabbaticals
PTO Exchange Program
Paid Family & Medical Leave
Monthly Parking Pass
Professional Therapy Benefits
Voluntary Pet Insurance
Cell Phone Allowance