MedTech Inside Sales Representative

IQVIACarlsbad, CA
Onsite

About The Position

IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. We are hiring an Inside Sales Representative for a reputable Medical Device Company. This is a 6-month project with the potential to extend.

Requirements

  • Excellent time management experience and ability to cultivate positive client relationships with customer
  • Proven and documented sales record of success
  • Excellent verbal and written communication skills
  • Ability to prospect, build a pipeline and move ongoing opportunities through the sales cycle as well as propose and discuss viable solutions with key decision makers
  • Must complete healthcare facility credentialing process
  • Must meet immunization requirements specified by the facility (Measles, Mumps & Rubella, Varicella, TB Test, Tdap, Hepatitis B, Influenza, COVID-19)

Nice To Haves

  • AA/BS/BA or equivalent practical experience
  • 2+ years inside sales, direct sales, customer service or telemarketing experience
  • Prior service contract selling experience
  • Strong customer service experience
  • Confident, professional and a self-starter

Responsibilities

  • Introduce Client’s menu of service contracts to current customer base
  • Establish new business sales through email and outbound phone campaign
  • Focus on biomed and materials management departments with initial introduction
  • Identify the key decision makers and influencers for service contracts and review service menu options in detail, leading to the sale
  • Review current equipment and corresponding warranty terms to provide appropriate service contract solutions
  • Forward Client’s formal Service Menu Document to customer
  • Conduct follow-up calls and emails for feedback on service contract options initially presented
  • Understand customer needs and requirements through key listening for feedback on service menu options and provide appropriate solutions to extend, adopt new services, or upgrade for multiple years
  • Craft solution with appropriate service that meets business goals based on client discussions

Benefits

  • This position is not eligible for our Medical Benefits.
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