MedSpa Sales Associate

V/O Med Spa - Tejvi Holdings•Winston-Salem, NC

1d•$16 - $18•Onsite

About The Position

VIO Med Spa is a national brand known for providing high-quality products and services in the medical spa industry. Our focus is on delivering results-driven health and beauty transformations through innovative approaches and cutting-edge technologies. We are dedicated to helping individuals of all ages feel great and look amazing by offering personalized health and beauty plans designed to meet their specific needs.

Requirements

Excellent interpersonal and social intelligence
Professional in appearance
Friendly, caring, and compassionate with confidence to engage in the sales process
Passion for aesthetics and desire to learn more about the industry
Career-minded, goal-oriented, and team-oriented
Entrepreneurial mindset, taking ownership for role in business success
Organized, responsive, flexible, and able to multitask
Effective communication and time/self-management skills
Possess thorough knowledge of spa services and excellent customer service orientation
Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques, and treatment plans
Standing for extended periods of time
Ability to lift at least 30 lbs
Exposure to blood and bodily fluids
Continual use of manual dexterity, gross motor skills, bi-manual dexterity, and fine motor skills

Nice To Haves

Prior med spa experience
Esthetician experience is preferred
Work history including prior customer service training

Responsibilities

Reflect VIO’s core values in every interaction
Greet guests and answer phone calls
Pamper and serve the guest, ensuring a high-quality experience
Gather accurate guest information and ensure completion of all necessary forms and paperwork
Schedule guest services, assist with filling openings, and manage reschedules or cancellations
Maintain a clean and tidy work environment, including the lobby area
Record and bill treatments accurately, applying discounts, rewards points, and special offers as needed
Confirm guest appointments and procedures, reviewing health and spa policies with guests
Respond to emails and voice messages in a timely manner
Provide accurate spa services and treatment information to guests
Use initiative to find suitable alternatives for guests with contraindications
Perform general administrative duties, ensuring all information is recorded, maintained, and communicated accurately
Maintain retail environment by organizing and replenishing products
Ensure required opening and closing procedures are completed and checklists recorded
Demonstrate high levels of guest service and satisfaction by exceeding expectations
Drive sales and achieve targets for promotions, services, and treatment launches
Assist the Spa Manager as directed with other reasonable tasks